Privacy Policy

Our Privacy Policy outlines our commitment to safeguarding your personal data. We collect user names, email addresses, and payment information to provide and enhance our services, including account management, transaction processing, and user experience improvement. Data sharing is limited and occurs only upon your explicit request, primarily for operations requiring language modeling or content indexing, with an option to pseudonymize your content for enhanced privacy. We respect your rights to access, rectify, delete, or port your data, and you can delete your account at any time. We take robust measures to protect your data, adhering to laws like GDPR and CCPA, and do not use tracking technologies. AES encryption is used for all sensitive personal data at rest. Two-factor authentication is enabled by default. Your user-uploaded content is deleted after 2 days unless extended retention is requested. Our policy may be updated, and we will inform you of significant changes. For additional terms governing use of the application, including liability waivers and dispute resolution procedures, please refer to our Terms of Service.

For a detailed understanding of our practices and your rights, we encourage you to read the full Privacy Policy, which follows below.

I. Data Collection Practices

A. Cookie Collection

Our web application uses necessary cookies only for the following uses:

• Cookie-based Storage: a library used by this web app stores the session data on the client side using a browser cookie. This cookie contains an encoded version of your session dictionary.
• Encryption and Security: The session data in the cookie is encrypted and serialized for prevention against cookie data tampering.
• Session Expiration: Sessions are configured to expire, which means the cookie will automatically be removed after a specified time of inactivity or when the browser session ends.

Our payment solutions provider (Stripe) uses cookies for authentication, fraud prevention and detection, security, and to keep their site and services working correctly. They may also use cookies to track preferences, for analytics, and targeted advertising. These uses are described in the Stripe Cookies Policy. You can opt out of Stripe cookies through Stripe's Cookie Settings Dashboard. Stripe does not share cookies with our web application, and we don't share cookies with Stripe.

B. Types of Data Collected

• User Names are collected during account creation to personalize messages such as greetings and salutations.
• Email Addresses are collected during account registration for communication purposes, including sending notifications and responding to inquiries, and for authentication, in order to keep your account secure and to dissuade fraudulent use of this application.
• Telephone numbers are optional. These may be used for sending notifications and responding to inquiries via text messaging.
• Payment Information is collected for financial transactions by our payment solutions provider (Stripe). This includes credit/debit card numbers, billing addresses, and transaction details. Note: Payment processing is handled by a secure third-party processor; full credit or debit card numbers are not stored on our servers.

C. Method of Data Collection

Data is collected directly from users during:

• Account registration or updates.
• Communication through email or feedback/support forms.
• Engagement in transactions or paid services (by our payment solutions provider).

D. Purpose of Data Collection

Personal information is collected to:

• Manage user accounts and profiles.
• Enhance user experience and improve service delivery.
• Communicate important notices and respond to user queries or feedback.
• Process payments and maintain financial records (by our payment solutions provider).

E. User Consent

By providing personal information, users consent to its collection, storage, use, and disclosure as outlined in this policy. We commit to responsible data collection and use.

II. Data Use and Processing

Data collected is used for:

• Secure registration confirmation.
• Secure password resets.
• Informing users about the status of long-running operations.
• Performing data analytics on application usage.

We are committed to using personal data responsibly and transparently for these purposes.

III. Data Sharing and Disclosure

A. Summary

Data is shared with service providers only by user request, for operations requiring language modeling or content indexing. Users can pseudonymize content before submission to third-party tools. No other data sharing occurs, and email privacy is maintained.

B. User-Requested Data Sharing

Data sharing is controlled and purpose-limited, conducted only upon explicit user consent, and users are informed about the sharing process.

IV. User Rights and Choices

Users have the right to:

• Access, rectify, delete, or port their data.
• Remove content and all personal identifying information (PII).
• Delete their account at any time.

Users are responsible for not submitting confidential or sensitive personal information unless they are aware of and accept the associated risks.

V. Data Security Measures

Measures include:

• AES encryption for data at rest.
• Default two-factor authentication.
• User-uploaded content deletion after 2 days unless extended retention is requested.
• Providing a content pseudonymization tool for data swapping prior to submission to external services.

While we implement strict security protocols, users are responsible for choosing secure passwords and managing access to their own devices and login credentials.

VI. Data Retention

User-uploaded content is automatically deleted after 7 days of inactivity unless longer retention is requested by the user.

VII. International Data Transfers

Data transfers occur by user request for content uploads/downloads and requests for external service analyses.

VIII. Policy for Children

Our service is designed for individuals aged 18 and older. We do not knowingly collect or use personal information from children under 18. For EU users between 16 and 18, parental consent is required. COPPA compliance is adhered to for users in the United States under 13.

IX. Cookies and Tracking Technologies

We do not use cookies or tracking technologies to collect user data. Third-party services integrated with our application may use cookies, and we recommend users review their privacy policies.

X. Changes to the Privacy Policy

We reserve the right to amend the policy as needed, with significant changes communicated to users through email, in-application notifications, or website announcements.

XI. Contact Information

For privacy-related inquiries, contact us at lifelogging.ai@gmail.com or use the feedback/support form within our web application.

XII. Compliance with Relevant Laws

We comply with GDPR for EU and EEA users, CCPA for California residents, and other applicable privacy laws based on user locations. Our policies are regularly reviewed and updated for compliance.

XIII. User Consent and Agreement

By using our application, users explicitly consent to the collection, use, and processing of their data as described in this Privacy Policy. New users actively agree to the policy during account creation. Existing users accept policy updates through continued application use. Users have the right to withdraw consent, affecting service accessibility.

By continuing to use this application, you accept the inherent risks of transmitting data over the internet and acknowledge that you are using this service at your own risk.

XIV. Limitation of Liability

While we implement commercially reasonable safeguards to protect your personal data, no security system is impenetrable. By using our services, you agree that Lifelogging.AI, its operators, developers, and affiliated contractors shall not be held liable for any damages, losses, or claims arising from unauthorized access, data breaches, disclosure, or misuse of your personal information—except where prohibited by applicable law.